A Totally Transformed Transition Process

Our goal from the start has been to create a process in which owners and their staff can be as close to hands-off as possible.  In order to do so, we focused on three key areas – Data Transfer Technology, Training and Support, and Task Management


We handle ALL of the heavy lifting

All Data Transferred on your Behalf

All of your data will be exactly where it needs to be when you start on Prompt.

ERA / EDI Enrollments

We handle all ERA/EDI enrollments on your behalf. We know it's a pain, so we made it our problem - not yours.

Totally Free

The best part about the Prompt Transition Process? It's totally free.

Training and Support

The best support in the industry. By a lot.

Free Trial Period

We spin up a 2-week test site so that you can play with the system and get comfortable before deciding to go live.

Unlimited Training & Support

Providing powerful software is not enough in 2020. Customer support has to be bananas good.

Prompt Smart Help

Each page on Prompt has relevant and highly effective help articles.

Built-in Live Chat

Articles not solving your problem? 24/7 support is just a few seconds away on live chat.

Task Management

We make sure there's no confusion

Prompt was born out of a desire to help clinics become drastically more efficient. Getting everyone within a clinic on the same page was a huge part of that and the same holds true during the transition process. We use a very simple task management portal that acts as a checklist for the go live process. Owners can see what has been done as soon as we complete tasks, and are alerted when we need something from them. This ensures that nothing slips through the cracks and helps to avoid any confusion on either end. 

I recently switched to Prompt from another PT EMR company and couldn’t be more thrilled with Prompt’s product and service. They made the switch remarkably quick and easy.

Jessica MaxwellOwner, DPT, Preservation PT and Wellness

Now is the Time to Optimize your Practice

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