Prompt Therapy Solutions

A Quantum Leap for Outpatient Rehab

Meet the company that is shaking up the outpatient rehab industry. Together, we are redefining the patient experience, providing innovative solutions that enable providers to save valuable hours each week, and empowering practices to optimize their operations for maximum efficiency and profitability.

See open positions

Our Founders

The Genesis of Prompt.

Mike had been in treatment for months with limited visibility into his success. Through conversations with his best friend, Adam, they identified an opportunity. Prompt’s primary goal was to provide patients with outcome visibility. In the process, a larger problem became clear. Every clinic needed 6+ pieces of software just to run.

Mike and Adam tabled their primary goal of outcome visibility to solve the larger issue, “empowering clinics with one unified solution to practice management”. Once that existed, providing patients with what they desired would be achievable. In 2017 they started building a team that would take on this ambitious goal. Through the right combination of opportunity, determination, expertise, and a little bit of luck, Prompt has become a game-changing solution for the outpatient rehab space.

Michael Dwyer

Co-Founder

Mike’s lengthy history as a physical therapy patient led to the founding of Prompt Therapy Solutions. His identification of inefficiencies and redundant workflows brought us to where we are today. Mike leads the sales division of Prompt and as Co-Founder, steers the ship with Adam.

Adam Baliatico

Co-Founder

Prior to Prompt, Adam’s background was focused on Equity Research at Canaccord Genuity Group. His attention to detail, data based decision making process, and obsession with efficient processes makes him the perfect resource to lead Prompt’s product division. As a Co-Founder, Adam guides Prompt’s strategic roadmap alongside his colleague, Mike.

It’s A Marathon, Not A Sprint

But we do move fast…

Identify

Discovery was a huge part of Prompt’s early years. Immediately jumping into a solution would be premature before we really understood all of the problems plaguing the Physical Therapy industry. Mike and Adam set out on a mission, spending thousands of hours meeting with clinic owners, providers, billing staff, and front office administrators to identify their pain points throughout the patient’s journey in a clinic. Armed with data and a depth of knowledge surrounding specific user workflows, they set out to build a team that could create a “life-changing” solution for outpatient rehab.

Go To Market

The initial team of engineering, product, finance, and user experience experts spent two years building version 1.0 of Prompt. By the second quarter of 2019, the product was ready to go to market. Armed with a list of phone numbers and clinic addresses, we began our efforts to bring Prompt to the masses. Slowly but surely practices began to adopt Prompt and their feedback and support became our jet fuel.

Automate

At Prompt, we consider all companies using our system to be a partner. Customer feedback drives the product development roadmap and throughout 2019 our users were pivotal in helping us rapidly iterate and develop the best possible solution for everyone in a practice. By 2020, practices ranging from startups to national enterprises were experiencing the benefits of the first modern and truly all-in-one solution to hit the outpatient rehab industry. With the core platform firing on all cylinders, it was time to go a step further and begin building tools that would help practices generate additional revenue, and become even more efficient.

Scale

To support Prompt’s rapid growth, we began automating onboarding processes, scaling our teams, and scaling our software infrastructure to ensure Prompt continued to maintain a near-perfect uptime rate and lightning-fast load times. We didn’t slow down on product development and released over 24 updates – still driven by customer feedback.

Iterate & Grow

To The Moon!

It has been years since Prompt was just a “startup”. We have established ourselves as the new industry standard for both small independent clinics as well as enterprise rehab facilities with hundreds of locations. However, our culture still closely resembles that of a young startup. We remain customer-obsessed, move quickly, and have a lot of fun along the way.

We believe in challenging the problems that clinic owners and providers have come to accept as normal. We pride ourselves on enabling each and every user to spend the least possible amount of time on our system. That means more time caring for patients, being with family, and focusing on work that drives business growth. In doing so, and most importantly of all, we have been able to accomplish our original goal of helping to create a far better experience for patients.

We are Prompt.

See What Our Users Say