Prompt RCM

A billing partner that’s part of the team

Full-service revenue cycle management built specifically for PT, OT, and SLP Prompt customers and supported every step of the way by a US-based team.

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US-based support

No offshore handoffs. Just secure, seamless communication with a team that knows your practice best.

Lower rates

Our AI automation using Prompt EMR cuts out inefficiencies—so we can pass savings along. Rates start at just 3.5%.

Guided by experts

Our team is made up of certified PT, OT, and SLP professionals who know your practice and your payers

Real partnership, real results

Prompt RCM billing services becomes an extension of your team by always working to drive your revenue forward.

Dedicated support team

Every customer gets a dedicated Client Relationship Coordinator and a Software Success Manager for hands-on help

Full-cycle RCM

We optimize your Prompt EMR setup and manage billing from claims to payment posting and AR.

Proactive denial prevention

Our AI flags issues before they become denials and our team steps in when human follow-up is needed.

Insurance follow-ups

We actively chase down claim issues, escalate when needed, and make sure payers reimburse in a timely turnaround period.

Total transparency

Track performance in real time with dashboards built right into your Prompt billing module. No waiting on reports.

Manage patient balances

Send automated statements by text or email and keep patients in the loop on what they owe.

Powered by Prompt

Prompt’s EMR platform unlocks even more efficiency with features like:

Code compliance

Ensure clean claims during visit checkout with real-time coding alerts.
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Eligibility checks

Catch errors at the front desk by verifying patient and payer data in real time.
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Reporting dashboards

Instant access to billing insights—no extra tools or exports needed.
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Everything is right there. I’m not having to toggle between two very separate systems.
Lisa Rimbo
MAX Physical Therapy & Performance
The biggest reason why we’re on Prompt is it’s a true partnership
Nick Weber
Team Rehabilitation Physical Therapy
We email the customer support team all the time, and the turnaround time is like an hour. On some things it’s minutes. No one else offers that.
Ricky Overton
Inspired Physiotherapy
Reimbursement is so challenging, having our schedule full is a major priority for us. So we love plan of care compliance for that.
Lauris Rigdon
Onondaga Physical Therapy
Our therapists really like the templates, and they’re able to get their evals done quicker.
Jon Dooley
Greendale Physical Therapy
Our therapists really love working with Prompt. I’ve seen a really big improvement in notes done over the weekend and at night.
Shaden Ghattas
Universus Physical Therapy
“Week over week over week, since we switched to Prompt, all of my therapists–even my new grads, everybody–finish their notes within the week they see the patient.”
Lou Ezrick
Evolve Physical Therapy
It really allows us to be in a situation where we get to focus on what we really want to focus on, which is patient care
Josh Funk
Rehab 2 Perform
It’s everything you need in-house. It’s a one-stop-shop for everything. It just takes away the headache of trying to piece so many different things together
Michael Gentile
Paragon Physiotherapy and Wellness
“I do wish I had switched sooner. Because we are more efficient in the practice, and Prompt has been everything that they’ve promised.”
Cynthia Gormezano
Cynergy Physical Therapy
I can’t say enough about the level of support that we’ve received. I can always get ahold of somebody, and the live chat is very efficient.
Mark Oullette
Reclaim Physical Therapy
Changing EMRs is a big undertaking, but the Prompt team works extremely hard to make the transition as easy and smooth as possible and I can confidently say that making the change to Prompt was worth it.
Amanda Brewer
Brewer Physical Therapy
This has made a huge impact on our overall A/R and really reduced the number of denials we get.
Chris Campbell
Sport & Spine PT
The digital patient statements and online bill pay is loved by our patients and allow us to get paid by our patients within hours of sending out a batch of statements.
Chelsey Pullin
Montana Spine & Joint Rehab
It just makes my life as an owner monitoring my practice to be much easier, more accurate, and more data-driven rather than subjective.
Carina Escudero
Escudero Physical Therapy
If you truly believe in the physical therapy industry and you want to see it moving into the future, you would go with a company like Prompt
Darryl Elliott
Elliott Physical Therapy
Prompt is a great opportunity for you to really learn how to run your practice better and help your clinicians to do their job a little bit better and to leave each day a little bit happier.
Dr. Sterling Carter
Sterling PT & Wellness
Not only are we getting more people in the door,” Bryan said, “We’re actually retaining patients longer.
Bryan Lang
Whole Body Health
Having data that we can trust and take action on quickly is something that’s really moving the needle for us
Ben Carlson
Carlson Procare
“I do wish I had switched sooner. Because we are more efficient in the practice, and Prompt has been everything that they’ve promised.”
Cynthia Gormezano
Cynergy Physical Therapy
Everything is right there. I’m not having to toggle between two very separate systems.
Lisa Rimbo
MAX Physical Therapy & Performance
The biggest reason why we’re on Prompt is it’s a true partnership
Nick Weber
Team Rehabilitation Physical Therapy
We email the customer support team all the time, and the turnaround time is like an hour. On some things it’s minutes. No one else offers that.
Ricky Overton
Inspired Physiotherapy
Reimbursement is so challenging, having our schedule full is a major priority for us. So we love plan of care compliance for that.
Lauris Rigdon
Onondaga Physical Therapy
Our therapists really like the templates, and they’re able to get their evals done quicker.
Jon Dooley
Greendale Physical Therapy
Our therapists really love working with Prompt. I’ve seen a really big improvement in notes done over the weekend and at night.
Shaden Ghattas
Universus Physical Therapy
“Week over week over week, since we switched to Prompt, all of my therapists–even my new grads, everybody–finish their notes within the week they see the patient.”
Lou Ezrick
Evolve Physical Therapy
It really allows us to be in a situation where we get to focus on what we really want to focus on, which is patient care
Josh Funk
Rehab 2 Perform
It’s everything you need in-house. It’s a one-stop-shop for everything. It just takes away the headache of trying to piece so many different things together
Michael Gentile
Paragon Physiotherapy and Wellness
“I do wish I had switched sooner. Because we are more efficient in the practice, and Prompt has been everything that they’ve promised.”
Cynthia Gormezano
Cynergy Physical Therapy

Billers love us

Don’t just take our word for it, read the rave reviews left by Billers powering their practice with Prompt.
4.8 on Capterra.com
4.9 on G2.com
Read customer stories

Explore our capabilities

Learn about the capabilities that reduces busywork, speeds up workflows and helps your practice grow and thrive

Patient management

Resolve issues faster by having the data you need in one place

Billing

Handle all claims and billing related workflows in one place

Clinician efficiency

Streamline the way clinicians document and provide care

Patient experience

Give patients an experience that will keep them coming back

Relationship management

Build trust with your patients and help spread the word

Practice management

Oversee operations and scale your practice confidently

Book a demo

Let’s get the ball rolling by letting us know how to contact you and a little information about your practice.
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