Client And Patient Privacy
You and your patients privacy is important to us. Below we have outlined our policy. If you have any questions, please feel free to reach out.
Effective May 1, 2019
Our Commitment to Privacy
The Information We Collect
This notice applies to all information collected or submitted on the promptemr.com website. On some pages, you can make requests to schedule a demo. The types of personally identifiable information collected at these pages are: Name, Address, Email Address, and Phone Number.
The Way We Use Information
We use the information you provide about yourself only to learn about your needs for EMR solutions. We do not share this information with outside parties except to the extent necessary to complete the setup of your account.
We use return email addresses to answer the email we receive and communicate with you about Prompt Therapy Solutions products and services. Such addresses are not shared with outside parties.
Technologies such as: cookies, beacons, tags and scripts are used by Prompt Therapy Solutions and our marketing partners, affiliates, and analytics providers. These technologies are used in analyzing trends, administering the website, tracking users’ movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
As is true of most Web sites, we and the third party tracking services we use gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We do link this automatically collected data to other information we collect about you.
Local Storage Objects
We use Local Storage Objects (LSOs) such as HTML5 [content information and preferences.] Third parties with whom we partner to provide certain features on our website or to display advertising based upon your Web browsing activity also use LSOs such as HTML 5 and Flash to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
Behavioral Targeting / Re-Targeting
Some of our pages utilize framing techniques to serve content to from our partners while preserving the look and feel of our Web site. Please be aware that you are providing your personally identifiable information to these third parties and not to www.promptemr.com.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. If you wish to Opt-out of receiving these newsletters you may do so at any time by following the unsubscribe instructions within the emails you receive.
Service Related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature.
When you register for a demo you have the opportunity to let us know if you heard about us from somebody you know. If you do, we will give you the opportunity to provide us with your friend’s name and email address so we can credit them with a referral bonus. Prompt Therapy Solutions stores this information for the sole purpose of providing the referral bonus and tracking the success of our referral program.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Prompt Therapy Solutions. Please be aware that we, Prompt Therapy Solutions, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy policies of each and every Web site that collects personally identifiable information.
We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.
We use other third parties such as an email service provider to send out emails on our behalf. When you sign up for our services, we will share your personally identifiable information only as necessary for the third party to provide that service.
Social Media Feature and Widgets
We reserve the right to disclose your personally identifiable information as required by law such as company subpoena, or similar legal process and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
In the event Prompt Therapy Solutions goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.
Our Commitment to Data Security
The security of your personally identifiable information is important to us. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13 for sales purposes, and no part of our website is structured to attract anyone under 13. However, some of our clients may have patients who are under 13 and their information would be safely secured in our encrypted database.
Changes to This Policy
How You Can Access, Correct, Delete and Deactivate Your Information
You can access, delete and correct all your personally identifiable information that we collect online and maintain by contacting us at firstname.lastname@example.org
ATTN: Website Security
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows errors. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.