Automated Waitlist & Opportunity Filler

Automatically refill or fill empty appointment slots

Canceled visit or open appointment on a therapist’s schedule? No problem. Prompt can now automatically invite patients on your waitlist to refill that canceled slot or fill an open slot according to their pre-defined preferences.

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Fill your schedule without ever picking up the phone

26% of online visits are requested for same-day or next-day appointments

Automatically invite patients to fill canceled appointments and provide one-click Accept functionality
Match under-scheduled patients to unfilled appointment slots and provide one-click Accept functionality
Scan your schedule several days in advance and invite patients to fill open times

Automation

Automatically fill spots that

canceled. never booked. generate revenue. keep providers busy.

Prompt can help you fill canceled appointments with minimal effort as well as identify future availability that matches relevant Waitlist entries.

Opportunities

Prompt will recognize unfilled visits prior to them showing up and automatically reach out to relevant patients that have a preference for those times and dates. The patient can book through online scheduling with zero effort from your front office staff.

Refills

If a patient cancels, Prompt scrubs the Waitlist to see which patients prefer that time slot, are already booked, are compliant with their POC, and other relevant variables and automatically invite them. No effort needed from your front office.

“The Waitlist Refill feature is great! We just had a patient cancel and it was filled faster than I could open the Plan of Care report!”

Caitlin P.

Patient Care Coordinator

Prompt Solutions

Learn more about how Prompt
can solve problems for...

Workflows

Scheduling

Book out your patient's Plan of Care or put the power in their hands with online scheduling. See More

Documentation

Documentation that won’t have you missing dinner. Compliance and billing rules that ensure it’s done correctly and on time, every time. See More

Patient Engagement & Optimization

With Digital Intakes, a revolutionary Automated Waitlist, Plan of Care Compliance tools, and more - Prompt empowers you to create a flawless patient experience. See More

Billing

Proper billing is a team sport - streamline and automate processes to increase reimbursement per visit, decrease time to cash, and eliminate costly denials. See More

Reporting

Real-time data you can trust that drives you and your team to take action See More

Jobs

Front Desk

Prompt empowers your front desk to drive revenue for the practice and wow your patients. They'll be doing so on their very first day 😎. See More

Therapist | PT, OT, SLP

Finish all of your notes before you leave the office with extreme detail and reusable templates for different injuries. See More

Biller

Prompt’s all-in-one solution enables billers to have increased control over the front office and clinical coding, leading to faster payment and fewer denials. See More

Owner

Increase your staff’s efficiency and satisfaction, create happier patients and increase your clinic’s profit margin with revolutionary software. See More

Business Types

Startup Clinic

Prompt drives growth for Startups while keeping overhead low by leveraging automation, allowing you to focus on your business and patients. See More

Single Locations

Practices with a single location benefit dramatically from the automation and management tools that Prompt offers. See More

Multi Clinic

Practices with multiple locations can manage permissions, visibility into report data, and custom payer rules that become more prevalent when seeing a larger volume of patients. See More

Enterprise

At scale, the effects that Prompt’s automation and engagement have on your profitability and patient and staff satisfaction are exponential and breathtaking. You have to consider the cost of not using Prompt at this size. See More

Tools that keep your patients engaged and your staff productive

A CRM that drives revenue
and engages when it matters.

Grow

Waitlist Opportunities

Automatically send invites when a visit cancels and send mass invites to visit openings weeks in advance. See More

Plan of Care Compliance Automation

Maximize your schedule's capacity and help your patients improve faster with zero additional labor hours. See More

Engage

Online Scheduling

67% of patients prefer to book online and 40% of requests are after hours. Provide your patients with the tools they want when they want. See More

Online Surveys & Reviews

Gather patient feedback through Automated Patient Satisfaction Surveys (NPS) and Google My Business Reviews. See More

Digital Intakes

Throw out the paper. Send custom docs, capture intakes, and follow-up measurements at key points in the patient's journey. See More

Optimize

Unsigned Documents

Stay on top of what needs to be done and never miss another Plan of Care Signature with Automated Faxing and our Unsigned Documents Tool See More

Eligibility & Authorization

Increase your clinics' reimbursement rate by keeping every Auth up to date and making sure your patients are eligible. Prompt’s eligibility engine's algorithm is meticulous about alerting you when you need to reach out so you don't have to lose sleep. See More

Book a demo

Let's get started!

If you’re in a rush and want to get the ball rolling, let us know how to contact you and a little information about your practice. We can reach out to setup a time to talk about how Prompt can work for you.