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Eligibility & Authorization

Track eligibility accurately with minimal effort

When a patient’s insurance eligibility runs out or their authorization expires it can prevent your claims from being paid. Staying up to date on this can be a huge task but not with Prompt. We make it effortless to track and stay well ahead of eligibility issues. 

Visibility At A Glance

Complete Visibility at a Glance

The days of tracking eligibility and authorizations on a spreadsheet are behind us. Prompt’s eligibility tool empowers you to see everything at a glance, and take action in real-time. This leads to significantly fewer denials and hair-pulling excel aggravation. 

Take Action

Prioritize eligibility issues based on urgency

All eligibility issues are not created equal. Something may be an issue that doesn’t need to be dealt with for 2 weeks while another may need to be dealt with today or was overlooked from last week. Prompt’s eligibility tool makes it easy to sort the issues based on relevance and urgency so. you can focus on what is important right now and ignore the rest until you have time to address it.

“I feel like so many things are more efficient over our former EMR. From the faxing portal, to the eligibility tool for authorizations, to all our other reporting, it’s so seamless.”

Anonymous User

Patient Care Coordinator
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Prompt Solutions

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Workflows

Scheduling

Book out your patient's Plan of Care or put the power in their hands with online scheduling. See More

Documentation

Documentation that won’t have you missing dinner. Compliance and billing rules that ensure it’s done correctly and on time, every time. See More

Patient Engagement & Optimization

With Digital Intakes, a revolutionary Automated Waitlist, Plan of Care Compliance tools, and more - Prompt empowers you to create a flawless patient experience. See More

Billing

Proper billing is a team sport - streamline and automate processes to increase reimbursement per visit, decrease time to cash, and eliminate costly denials. See More

Reporting

Real-time data you can trust that drives you and your team to take action See More

Jobs

Front Desk

Prompt empowers your front desk to drive revenue for the practice and wow your patients. They'll be doing so on their very first day 😎. See More

Therapist | PT, OT, SLP

Finish all of your notes before you leave the office with extreme detail and reusable templates for different injuries. See More

Biller

Prompt’s all-in-one solution enables billers to have increased control over the front office and clinical coding, leading to faster payment and fewer denials. See More

Owner

Increase your staff’s efficiency and satisfaction, create happier patients and increase your clinic’s profit margin with revolutionary software. See More

Business Types

Startup Clinic

Prompt drives growth for Startups while keeping overhead low by leveraging automation, allowing you to focus on your business and patients. See More

Single Locations

Practices with a single location benefit dramatically from the automation and management tools that Prompt offers. See More

Multi Clinic

Practices with multiple locations can manage permissions, visibility into report data, and custom payer rules that become more prevalent when seeing a larger volume of patients. See More

Enterprise

At scale, the effects that Prompt’s automation and engagement have on your profitability and patient and staff satisfaction are exponential and breathtaking. You have to consider the cost of not using Prompt at this size. See More
Tools that keep your patients engaged and your staff productive

A CRM that drives revenue
and engages when it matters.

Grow

Waitlist Opportunities

Automatically send invites when a visit cancels and send mass invites to visit openings weeks in advance. See More

Plan of Care Compliance Automation

Maximize your schedule's capacity and help your patients improve faster with zero additional labor hours. See More

Engage

Online Scheduling

67% of patients prefer to book online and 40% of requests are after hours. Provide your patients with the tools they want when they want. See More

Online Surveys & Reviews

Gather patient feedback through Automated Patient Satisfaction Surveys (NPS) and Google My Business Reviews. See More

Digital Intakes

Throw out the paper. Send custom docs, capture intakes, and follow-up measurements at key points in the patient's journey. See More

Optimize

Unsigned Documents

Stay on top of what needs to be done and never miss another Plan of Care Signature with Automated Faxing and our Unsigned Documents Tool See More

Eligibility & Authorization

Increase your clinics' reimbursement rate by keeping every Auth up to date and making sure your patients are eligible. Prompt’s eligibility engine's algorithm is meticulous about alerting you when you need to reach out so you don't have to lose sleep. See More
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Let's get started!

If you’re in a rush and want to get the ball rolling, let us know how to contact you and a little information about your practice. We can reach out to setup a time to talk about how Prompt can work for you.

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