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Patient Management

A Seamless, 21st Century Experience for Your Patients

7 out of 10 patients leave PT before they have properly healed. With Prompt’s automated patient management tools it doesn’t have to be that way.

Throw Away Your Filing Cabinet

A Fully Digital Intake Experience.

Sick of having your therapists read the intake forms to write out the subjective portion of the eval? Well you are in luck! With Prompt’s electronic onboarding, the data the patient fills out regarding their injury, complaints, medical history, pain and goals auto-populates to the initial evaluation! Now, the therapist just reviews the information and adjusts as needed, saving 5-7 minutes per eval on average! Patients also have the option to complete their intake on a tablet when they arrive at the clinic assuming they “Missed” the automated intake reminders.

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Lead Generation

New patients with zero effort.

Prompt’s two-way integration with BetterHealthcare means patients can easily find your clinic online and book appointments directly from your website with real time availability. This, in addition to Prompt’s standard online scheduling functionality, helps keep your schedule full and your bank account happy.


Improve patient engagement.

The physical therapy industry has a 14.1 percent no show rate on average. Prompt automatically sends text and email reminders both on the day before and the day of their visit to help ensure your clinic stays well below the average.

Prompt enables therapists to build a home exercise program in seconds right from the flow sheet. No need to sign into another cumbersome HEP program outside of your EMR.

Track Progress

Home exercise programs that get used.

Prompt empowers therapists to distribute digital and print HEP’s to their patients with minimal effort. If the patient engages with the digital web app, the therapist gets visibility into what the patient actually performed leading to better recovery and better accountability.

Seamless Data Entry

Throw out the paper.

Long gone are the days of managing any of your patient’s information on paper hard copies. Prompt allows you to store everything you need in the system as well as scanned files.

Simple Patient Billing

Track patient balances & credits.

Prompt makes it easy to sell packages upfront and track a patient’s remaining credit balance. Each time they check in your front desk will take notice of their balance and can charge more if need be.

“What I like most is how slick it is to complete evaluation and follow-up notes. It’s very intuitive, and the navigation bar makes jumping from place to place so fast.”

Mark L.


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Prompt Solutions

Learn more about how Prompt
can solve problems for...



Book out your patient's Plan of Care or put the power in their hands with online scheduling. See More


Documentation that won’t have you missing dinner. Compliance and billing rules that ensure it’s done correctly and on time, every time. See More

Patient Engagement & Optimization

With Digital Intakes, a revolutionary Automated Waitlist, Plan of Care Compliance tools, and more - Prompt empowers you to create a flawless patient experience. See More


Proper billing is a team sport - streamline and automate processes to increase reimbursement per visit, decrease time to cash, and eliminate costly denials. See More


Real-time data you can trust that drives you and your team to take action See More


Front Desk

Prompt empowers your front desk to drive revenue for the practice and wow your patients. They'll be doing so on their very first day 😎. See More

Therapist | PT, OT, SLP

Finish all of your notes before you leave the office with extreme detail and reusable templates for different injuries. See More


Prompt’s all-in-one solution enables billers to have increased control over the front office and clinical coding, leading to faster payment and fewer denials. See More


Increase your staff’s efficiency and satisfaction, create happier patients and increase your clinic’s profit margin with revolutionary software. See More

Business Types

Startup Clinic

Prompt drives growth for Startups while keeping overhead low by leveraging automation, allowing you to focus on your business and patients. See More

Single Locations

Practices with a single location benefit dramatically from the automation and management tools that Prompt offers. See More

Multi Clinic

Practices with multiple locations can manage permissions, visibility into report data, and custom payer rules that become more prevalent when seeing a larger volume of patients. See More


At scale, the effects that Prompt’s automation and engagement have on your profitability and patient and staff satisfaction are exponential and breathtaking. You have to consider the cost of not using Prompt at this size. See More
Tools that keep your patients engaged and your staff productive

A CRM that drives revenue
and engages when it matters.


Waitlist Opportunities

Automatically send invites when a visit cancels and send mass invites to visit openings weeks in advance. See More

Plan of Care Compliance Automation

Maximize your schedule's capacity and help your patients improve faster with zero additional labor hours. See More


Online Scheduling

67% of patients prefer to book online and 40% of requests are after hours. Provide your patients with the tools they want when they want. See More

Online Surveys & Reviews

Gather patient feedback through Automated Patient Satisfaction Surveys (NPS) and Google My Business Reviews. See More

Digital Intakes

Throw out the paper. Send custom docs, capture intakes, and follow-up measurements at key points in the patient's journey. See More


Unsigned Documents

Stay on top of what needs to be done and never miss another Plan of Care Signature with Automated Faxing and our Unsigned Documents Tool See More

Eligibility & Authorization

Increase your clinics' reimbursement rate by keeping every Auth up to date and making sure your patients are eligible. Prompt’s eligibility engine's algorithm is meticulous about alerting you when you need to reach out so you don't have to lose sleep. See More
Book a demo

Let's get started!

If you’re in a rush and want to get the ball rolling, let us know how to contact you and a little information about your practice. We can reach out to setup a time to talk about how Prompt can work for you.

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