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Front Desk

Transformed patient management

Prompt makes front desk and office management staff radically more efficient with features that lead to happier patients who come back more often.

A Fully Digital Practice

Prompt enables you to ditch your filing cabinet, fax machine, and puts an end to painstaking duplicate data entry.

  • Online scheduling
  • Fully digital intake with custom documents
  • Automated text & email reminders
  • Electronic faxing and mailing

Powerful clinic dashboard tools.

The dashboard is built to support front desk and admin staff with powerful features that drive clinic efficiency.

  • Ensure patients are coming as often as possible according to their Plan of Care and vice versa.
  • Take action on patients with eligibility or other conflicts before they arrive
  • Communicate effortlessly with team members.
Capture Details

Seamless front desk collections.

Prompt helps your front desk avoid having to play detective. When setting up a patient and case simply enter in the relevant details about copay, coinsurance, and any relevant notes and it will be as simple as a few clicks to capture a payment. It’s also flexible so you can collect money for upcoming visits as well as capture money that is owed from previous visits.

Automate paperwork

Electronic onboarding & custom documents.

It’s 2022, your patients shouldn’t have to arrive 15 minutes early to fill out paperwork. In fact, 74% of patients are frustrated with onboarding processes in PT.

Save those trees
Your patients are automatically sent all of their onboarding forms so say goodbye to duplicate data entry

Auto populated initial evaluations
With Prompt’s electronic onboarding, the data the patient fills out regarding their injury, complaints, medical history, pain and goals auto-populates to the initial evaluation.

Track Intake Completion
Easily keep track of patients who have not completed their intake and send an automated reminder before their visit.

Online Scheduling

Increase Visit Volume.

Prompt offers two great ways for patients to book online. Through an integration with BetterHealthcare, patients can find your clinic and book their initial evaluation in minutes.

Existing patients can use Prompt’s online scheduling feature to book follow-up visits. Offering both solutions provides Prompt users with the most flexible options, providing a lead generation channel as well as improving your existing patient’s experience.

Eligibility tracking

Never book visits that won’t get paid.

Get paid on every visit
Prompt actively alerts the front desk and therapist based on scheduled visits when a patient’s script or pre-cert is nearing completion.

Stay in the loop
Prompt gives you the ability to add case notes and keep track of conversations with insurance companies for future reference.

No sneak attacks
Prompt’s clinic dashboard makes it easy to see all expiring authorizations.

“I find that the eligibility tracker has helped save our “butts” a few times. Since using this tool we have not gone over the patients benefits, and is also a real time saver.”

Elizabeth F.

Patient Admin Coordinator
Prompt Solutions

Learn more about how Prompt
can solve problems for...



Book out your patients Plan of Care or put the power in their hands with online scheduling.

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Save time and create rules to increase your teams compliance when documenting visits.

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Patient Management

Powerful tools allow you to take control over granular settings per user.

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Organization of claims based on their stage of the claim journey.

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See the data you need, quickly, to help you make sweeping improvements to your large clinic or have better insight into KPI’s for your single provider practice.

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Front Desk

Whether you’re booking a visit, checking a patient in, or managing follow up marketing content, Prompt has you covered.

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Finish all of your notes before you leave the office with extreme detail and reusable templates for different injuries.

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We make Biller’s lives easier by empowering them to take action on thousands of claims in seconds and use custom tools to manage complex workflows.

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Book out your patients Plan of Care with ease or put the power in their hands with online scheduling.

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Business Types

Startup Clinic

Startup clinics can benefit from the huge optimizations that Prompt offers, especially when keeping overhead low is extremely important to succeeding.

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Single Locations

Smaller practices with a single location and a few providers can dramatically benefit from the automation and management tools that Prompt offers.

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Multi Clinic

Practices with multiple locations can manage permissions, visibility into report data, and custom payer rules that become more prevalent when seeing a larger volume of patients.

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Powerful management tools, speed, robust bulk actions, and lightning fast reporting in Prompt will empower your group to stride ahead of competition.

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Book a demo

Let's get started!

If you’re in a rush and want to get the ball rolling, let us know how to contact you and a little information about your practice. We can reach out to setup a time to talk about how Prompt can work for you.