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Front Desk

Transformed patient management

Prompt makes front desk and office management staff radically more efficient with features that lead to happier patients who come back more often.

A Fully Digital Practice

Prompt enables you to ditch your filing cabinet, fax machine, and puts an end to painstaking duplicate data entry.

  • Online scheduling
  • Fully digital intake with custom documents
  • Automated text & email reminders
  • Electronic faxing and mailing

Powerful clinic dashboard tools.

The dashboard is built to support front desk and admin staff with powerful features that drive clinic efficiency.

  • Ensure patients are coming as often as possible according to their Plan of Care and vice versa.
  • Take action on patients with eligibility or other conflicts before they arrive
  • Communicate effortlessly with team members.
Capture Details

Seamless front desk collections.

Prompt helps your front desk avoid having to play detective. When setting up a patient and case simply enter in the relevant details about copay, coinsurance, and any relevant notes and it will be as simple as a few clicks to capture a payment. It’s also flexible so you can collect money for upcoming visits as well as capture money that is owed from previous visits.

Automate paperwork

Electronic onboarding & custom documents.

It’s 2022, your patients shouldn’t have to arrive 15 minutes early to fill out paperwork. In fact, 74% of patients are frustrated with onboarding processes in PT.

Save those trees
Your patients are automatically sent all of their onboarding forms so say goodbye to duplicate data entry

Auto populated initial evaluations
With Prompt’s electronic onboarding, the data the patient fills out regarding their injury, complaints, medical history, pain and goals auto-populates to the initial evaluation.

Track Intake Completion
Easily keep track of patients who have not completed their intake and send an automated reminder before their visit.

Online Scheduling

Increase Visit Volume.

Prompt offers two great ways for patients to book online. Through an integration with BetterHealthcare, patients can find your clinic and book their initial evaluation in minutes.

Existing patients can use Prompt’s online scheduling feature to book follow-up visits. Offering both solutions provides Prompt users with the most flexible options, providing a lead generation channel as well as improving your existing patient’s experience.

Eligibility tracking

Never book visits that won’t get paid.

Get paid on every visit
Prompt actively alerts the front desk and therapist based on scheduled visits when a patient’s script or pre-cert is nearing completion.

Stay in the loop
Prompt gives you the ability to add case notes and keep track of conversations with insurance companies for future reference.

No sneak attacks
Prompt’s clinic dashboard makes it easy to see all expiring authorizations.

“I find that the eligibility tracker has helped save our “butts” a few times. Since using this tool we have not gone over the patients benefits, and is also a real time saver.”

Elizabeth F.

Patient Admin Coordinator
Prompt Solutions

Learn more about how Prompt
can solve problems for...



Book out your patient's Plan of Care or put the power in their hands with online scheduling. See More


Documentation that won’t have you missing dinner. Compliance and billing rules that ensure it’s done correctly and on time, every time. See More

Patient Engagement & Optimization

With Digital Intakes, a revolutionary Automated Waitlist, Plan of Care Compliance tools, and more - Prompt empowers you to create a flawless patient experience. See More


Proper billing is a team sport - streamline and automate processes to increase reimbursement per visit, decrease time to cash, and eliminate costly denials. See More


Real-time data you can trust that drives you and your team to take action See More


Front Desk

Prompt empowers your front desk to drive revenue for the practice and wow your patients. They'll be doing so on their very first day 😎. See More

Therapist | PT, OT, SLP

Finish all of your notes before you leave the office with extreme detail and reusable templates for different injuries. See More


Prompt’s all-in-one solution enables billers to have increased control over the front office and clinical coding, leading to faster payment and fewer denials. See More


Increase your staff’s efficiency and satisfaction, create happier patients and increase your clinic’s profit margin with revolutionary software. See More

Business Types

Startup Clinic

Prompt drives growth for Startups while keeping overhead low by leveraging automation, allowing you to focus on your business and patients. See More

Single Locations

Practices with a single location benefit dramatically from the automation and management tools that Prompt offers. See More

Multi Clinic

Practices with multiple locations can manage permissions, visibility into report data, and custom payer rules that become more prevalent when seeing a larger volume of patients. See More


At scale, the effects that Prompt’s automation and engagement have on your profitability and patient and staff satisfaction are exponential and breathtaking. You have to consider the cost of not using Prompt at this size. See More
Tools that keep your patients engaged and your staff productive

A CRM that drives revenue
and engages when it matters.


Waitlist Opportunities

Automatically send invites when a visit cancels and send mass invites to visit openings weeks in advance. See More

Plan of Care Compliance Automation

Maximize your schedule's capacity and help your patients improve faster with zero additional labor hours. See More


Online Scheduling

67% of patients prefer to book online and 40% of requests are after hours. Provide your patients with the tools they want when they want. See More

Online Surveys & Reviews

Gather patient feedback through Automated Patient Satisfaction Surveys (NPS) and Google My Business Reviews. See More

Digital Intakes

Throw out the paper. Send custom docs, capture intakes, and follow-up measurements at key points in the patient's journey. See More


Unsigned Documents

Stay on top of what needs to be done and never miss another Plan of Care Signature with Automated Faxing and our Unsigned Documents Tool See More

Eligibility & Authorization

Increase your clinics' reimbursement rate by keeping every Auth up to date and making sure your patients are eligible. Prompt’s eligibility engine's algorithm is meticulous about alerting you when you need to reach out so you don't have to lose sleep. See More
Book a demo

Let's get started!

If you’re in a rush and want to get the ball rolling, let us know how to contact you and a little information about your practice. We can reach out to setup a time to talk about how Prompt can work for you.

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