RS Physical Therapy
Case Study
Watch our video interview with RS Physical Therapy owner, Dr. Saurabh Patel, PT, DPT, as he talks about how he struggled to receive Google Reviews from his patients until he started using Prompt’s Google Review Automation tool.
In an effort to appear in more searches, Dr. Patel experimented with Google advertising but did not achieve much success since larger physical therapy groups compete for the same ads in his area. He also tried to drive more google reviews from his patients by experimenting with QR codes and text/email blasts. Unfortunately, he found that although his patients were happy and eager to help him, these methods didn’t make it easy enough for his supporters to submit a review.
Prompt recently launched Patient Satisfaction tools including Satisfaction (NPS) Surveys, and Google Review Automation which enables patients to submit a review to your Google My Business Listing with the click of a button.
Dr. Patel decided to try the tool and received 43 five-star ratings within three days! This more than tripled his practice’s Google reviews and will make a significant impact on their searchability in the area. We are thrilled to hear that RS Physical Therapy is using Prompt’s automation tools to grow their business and free up time for other value-adding work.
See what other Prompt users have had to say
Prompt Solutions
Learn more about how Prompt
can solve problems for...
Workflows
Scheduling
Book out your patient's Plan of Care or put the power in their hands with online scheduling. See More
Documentation
Documentation that won’t have you missing dinner. Compliance and billing rules that ensure it’s done correctly and on time, every time. See More
Patient Engagement & Optimization
With Digital Intakes, a revolutionary Automated Waitlist, Plan of Care Compliance tools, and more - Prompt empowers you to create a flawless patient experience. See More
Billing
Proper billing is a team sport - streamline and automate processes to increase reimbursement per visit, decrease time to cash, and eliminate costly denials. See More
Reporting
Real-time data you can trust that drives you and your team to take action See MoreJobs
Front Desk
Prompt empowers your front desk to drive revenue for the practice and wow your patients. They'll be doing so on their very first day 😎. See More
Therapist
Finish all of your notes before you leave the office with extreme detail and reusable templates for different injuries. See More
Biller
Prompt’s all-in-one solution enables billers to have increased control over the front office and clinical coding, leading to faster payment and fewer denials. See More
Owner
Increase your staff’s efficiency and satisfaction, create happier patients and increase your clinic’s profit margin with revolutionary software. See MoreBusiness Types
Startup Clinic
Prompt drives growth for Startups while keeping overhead low by leveraging automation, allowing you to focus on your business and patients. See More
Single Locations
Practices with a single location benefit dramatically from the automation and management tools that Prompt offers. See More
Multi Clinic
Practices with multiple locations can manage permissions, visibility into report data, and custom payer rules that become more prevalent when seeing a larger volume of patients. See More
Enterprise
At scale, the effects that Prompt’s automation and engagement have on your profitability and patient and staff satisfaction are exponential and breathtaking. You have to consider the cost of not using Prompt at this size. See MoreTools that keep your patients engaged and your staff productive
A CRM that drives revenue
and engages when it matters.
Engage
Online Scheduling
67% of patients prefer to book online and 40% of requests are after hours. Provide your patients with the tools they want when they want. See More
Online Surveys & Reviews
Gather patient feedback through Automated Patient Satisfaction Surveys (NPS) and Google My Business Reviews. See More
Digital Intakes
Throw out the paper. Send custom docs, capture intakes, and follow-up measurements at key points in the patient's journey. See MoreOptimize
Unsigned Documents
Stay on top of what needs to be done and never miss another Plan of Care Signature with Automated Faxing and our Unsigned Documents Tool See More
Eligibility & Authorization
Increase your clinics' reimbursement rate by keeping every Auth up to date and making sure your patients are eligible. Prompt’s eligibility engine's algorithm is meticulous about alerting you when you need to reach out so you don't have to lose sleep. See MoreBook a demo
Let's get started!
If you’re in a rush and want to get the ball rolling, let us know how to contact you and a little information about your practice. We can reach out to setup a time to talk about how Prompt can work for you.
