RS Physical Therapy
Case Study
Watch our video interview with RS Physical Therapy owner, Dr. Saurabh Patel, PT, DPT, as he talks about how he struggled to receive Google Reviews from his patients until he started using Prompt’s Google Review Automation tool.
In an effort to appear in more searches, Dr. Patel experimented with Google advertising but did not achieve much success since larger physical therapy groups compete for the same ads in his area. He also tried to drive more google reviews from his patients by experimenting with QR codes and text/email blasts. Unfortunately, he found that although his patients were happy and eager to help him, these methods didn’t make it easy enough for his supporters to submit a review.
Prompt recently launched Patient Satisfaction tools including Satisfaction (NPS) Surveys, and Google Review Automation which enables patients to submit a review to your Google My Business Listing with the click of a button.
Dr. Patel decided to try the tool and received 43 five-star ratings within three days! This more than tripled his practice’s Google reviews and will make a significant impact on their searchability in the area. We are thrilled to hear that RS Physical Therapy is using Prompt’s automation tools to grow their business and free up time for other value-adding work.
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Therapist | PT, OT, SLP
Finish all of your notes before you leave the office with extreme detail and reusable templates for different injuries. See More
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Prompt’s all-in-one solution enables billers to have increased control over the front office and clinical coding, leading to faster payment and fewer denials. See More
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Online Scheduling
67% of patients prefer to book online and 40% of requests are after hours. Provide your patients with the tools they want when they want. See More
Online Surveys & Reviews
Gather patient feedback through Automated Patient Satisfaction Surveys (NPS) and Google My Business Reviews. See More
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Throw out the paper. Send custom docs, capture intakes, and follow-up measurements at key points in the patient's journey. See MoreOptimize
Unsigned Documents
Stay on top of what needs to be done and never miss another Plan of Care Signature with Automated Faxing and our Unsigned Documents Tool See More
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Increase your clinics' reimbursement rate by keeping every Auth up to date and making sure your patients are eligible. Prompt’s eligibility engine's algorithm is meticulous about alerting you when you need to reach out so you don't have to lose sleep. See MoreBook a demo
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