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Prompt Customer Stories

Carlson Procare speeds up their billing and helps more patients complete their care plans

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Whole Body Health fills their schedules and improves patient outcomes using Prompt

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Sterling PT & Wellness slashes documentation time and increases revenue per visit

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Dynamix Physical Therapy removes staff stress and increases focus on patient care using Prompt

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Elliott Physical Therapy moves confidently toward the future of PT with help from Prompt

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Bacci & Glinn Physical Therapy improves compliance and reimbursement thanks to Prompt and PredictionHealth

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Total Balance is using Prompt to align their internal workflows and accomplish significant expansion goals.

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Escudero Physical Therapy doubles revenue and continues to grow with Prompt

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capacity utilization

revenue doubled

proper discharge

Montana Spine & Joint Rehab sees 24% revenue growth with Prompt

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Sport and Spine PT increases profit margin by 25% with Prompt

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Brewer PT increases revenue per provider by $48,000 with Prompt

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Achieve Physical Therapy leverages Prompt to improve patient retention, increase revenue and decrease cost

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Anchor PT switched to Prompt to streamline their business operations and speed up documentation. Before Prompt, their therapy team spent a lot of time finalizing notes at home.

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RS Physical Therapy received 43 five-star Google reviews in just three days using Prompt’s Google Review Automation tool.

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Mark used an EMR with a separate billing component before Prompt. It was clunky and hard to manage, requiring a lot of backend work to generate the needed information.

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Balance Chicago chose Prompt for physical therapy practice management and billing because it’s an all-encompassing solution that helps them grow and streamline internal processes.

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“At any given time I can see exactly what is happening in our business. Prompt has helped us dramatically.”

Lawrence K


“By the third week on Prompt, I was completing evals and faxing them before the patient left the building.”

Cory B.

Vice President

“Easy to use, easy to understand, great customer support, new updates every month that makes the software better compared to the previous version.”

Ashesh V.


“Prompt has been nothing short of a dream.”

Michelle K.


“The transition team was terrific!”

Frederic W.


“Documenting, I love how quickly it can be done.”

Kyle L.

Physical Therapy Assistant

“I like how Prompt helps to make sure notes have the necessary information at check out, helping to make for clean claims avoiding delays in reimbursement.”

Brian M.


“The actual note taking sequence is VERY easy to use. Smooth, fast, and allows the ability to omit or add as needed.”

Alex T.

Dr. of Chiropractic

“I was pleasantly surprised at how easy the transition has been and the lack of challenges that we were anticipating that never materialized.”

Mark O.


Check Out Prompt Comments In The Wild

Every day, Prompt users are posting completely uncoerced positive feedback on social media.

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Prompt Solutions

Learn more about how Prompt
can solve problems for...



Book out your patient's Plan of Care or put the power in their hands with online scheduling. See More


Documentation that won’t have you missing dinner. Compliance and billing rules that ensure it’s done correctly and on time, every time. See More

Patient Engagement & Optimization

With Digital Intakes, a revolutionary Automated Waitlist, Plan of Care Compliance tools, and more - Prompt empowers you to create a flawless patient experience. See More


Proper billing is a team sport - streamline and automate processes to increase reimbursement per visit, decrease time to cash, and eliminate costly denials. See More


Real-time data you can trust that drives you and your team to take action See More


Front Desk

Prompt empowers your front desk to drive revenue for the practice and wow your patients. They'll be doing so on their very first day 😎. See More

Therapist | PT, OT, SLP

Finish all of your notes before you leave the office with extreme detail and reusable templates for different injuries. See More


Prompt’s all-in-one solution enables billers to have increased control over the front office and clinical coding, leading to faster payment and fewer denials. See More


Increase your staff’s efficiency and satisfaction, create happier patients and increase your clinic’s profit margin with revolutionary software. See More

Business Types

Startup Clinic

Prompt drives growth for Startups while keeping overhead low by leveraging automation, allowing you to focus on your business and patients. See More

Single Locations

Practices with a single location benefit dramatically from the automation and management tools that Prompt offers. See More

Multi Clinic

Practices with multiple locations can manage permissions, visibility into report data, and custom payer rules that become more prevalent when seeing a larger volume of patients. See More


At scale, the effects that Prompt’s automation and engagement have on your profitability and patient and staff satisfaction are exponential and breathtaking. You have to consider the cost of not using Prompt at this size. See More
Tools that keep your patients engaged and your staff productive

A CRM that drives revenue
and engages when it matters.


Waitlist Opportunities

Automatically send invites when a visit cancels and send mass invites to visit openings weeks in advance. See More

Plan of Care Compliance Automation

Maximize your schedule's capacity and help your patients improve faster with zero additional labor hours. See More


Online Scheduling

67% of patients prefer to book online and 40% of requests are after hours. Provide your patients with the tools they want when they want. See More

Online Surveys & Reviews

Gather patient feedback through Automated Patient Satisfaction Surveys (NPS) and Google My Business Reviews. See More

Digital Intakes

Throw out the paper. Send custom docs, capture intakes, and follow-up measurements at key points in the patient's journey. See More


Unsigned Documents

Stay on top of what needs to be done and never miss another Plan of Care Signature with Automated Faxing and our Unsigned Documents Tool See More

Eligibility & Authorization

Increase your clinics' reimbursement rate by keeping every Auth up to date and making sure your patients are eligible. Prompt’s eligibility engine's algorithm is meticulous about alerting you when you need to reach out so you don't have to lose sleep. See More
Book a demo

Let's get started!

If you’re in a rush and want to get the ball rolling, let us know how to contact you and a little information about your practice. We can reach out to setup a time to talk about how Prompt can work for you.

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