Automation with AI

At Prompt, AI isn't a buzzword. It's built into everything we do.

We’re using AI to bring joy back to patient care — helping therapists thrive, keeping schedules full, patients on track, and making sure every dollar is collected. That's not the future. That’s Prompt.

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Keep schedules full

Spend less time doing manual work to fill appointments, and let automation tools keep revenue flowing.

Speed up note taking

Let therapists focus on patients with AI and automation that assist in note taking and code compliance

Case trends

Surface key points to help you quickly identify, consider, and respond to trends in case data

Code compliance

Set default visit durations based on type to ensure therapist compliance and efficiency

AI Intake

AI and powerful automations feed patient answers from custom intake documents into the initial evaluation. Clinicians can stop spending time manually re-entering information and drafting subjective, assessment, and goals. Simply tweak, review, and concentrate on patient care.

Let the results speak for themselves

20%

Reduction in denials

22%

Improvement in compliance score

39%

Average practice revenue growth

14%

Average reduction in cancelled visits

27%

Average visit growth

Decrease denials

Catch potential issues early with automation tools that monitor patients and documents, reducing barriers for processing

Follow payer rules

Automated validation ensures that the rules you set for payers are followed by therapists and billers

Request signatures

Send requests for referral signatures, so that you have what’s needed for efficient processing

Eligibility tracking

Keep track of visit limits, scripts, authorizations and more and get notified of any issues

Manage more claims

Handle more claims per full time employee or save on outsourced billing with automation tools that help them prioritize revenue generating work.

Auto posting

Save time by automatically posting claims that meet required rules and validations

Smart queuing

Monitor and group claims into manageable buckets based on their timing, priority and status

Billing

Save time and focus on working through denials, instead of repetitive submission work.

Everything is right there. I’m not having to toggle between two very separate systems.

Lisa Rimbo

MAX Physical Therapy & Performance

The biggest reason why we’re on Prompt is it’s a true partnership

Nick Weber

Team Rehabilitation Physical Therapy

We email the customer support team all the time, and the turnaround time is like an hour. On some things it’s minutes. No one else offers that.

Ricky Overton

Inspired Physiotherapy

Reimbursement is so challenging, having our schedule full is a major priority for us. So we love plan of care compliance for that.

Lauris Rigdon

Onondaga Physical Therapy

Our therapists really like the templates, and they’re able to get their evals done quicker.

Jon Dooley

Greendale Physical Therapy

Our therapists really love working with Prompt. I’ve seen a really big improvement in notes done over the weekend and at night.

Shaden Ghattas

Universus Physical Therapy

“Week over week over week, since we switched to Prompt, all of my therapists–even my new grads, everybody–finish their notes within the week they see the patient.”

Lou Ezrick

Evolve Physical Therapy

It really allows us to be in a situation where we get to focus on what we really want to focus on, which is patient care

Josh Funk

Rehab 2 Perform

It’s everything you need in-house. It’s a one-stop-shop for everything. It just takes away the headache of trying to piece so many different things together

Michael Gentile

Paragon Physiotherapy and Wellness

“I do wish I had switched sooner. Because we are more efficient in the practice, and Prompt has been everything that they’ve promised.”

Cynthia Gormezano

Cynergy Physical Therapy

I can’t say enough about the level of support that we’ve received. I can always get ahold of somebody, and the live chat is very efficient.

Mark Oullette

Reclaim Physical Therapy

Changing EMRs is a big undertaking, but the Prompt team works extremely hard to make the transition as easy and smooth as possible and I can confidently say that making the change to Prompt was worth it.

Amanda Brewer

Brewer Physical Therapy

This has made a huge impact on our overall A/R and really reduced the number of denials we get.

Chris Campbell

Sport & Spine PT

The digital patient statements and online bill pay is loved by our patients and allow us to get paid by our patients within hours of sending out a batch of statements.

Chelsey Pullin

Montana Spine & Joint Rehab

It just makes my life as an owner monitoring my practice to be much easier, more accurate, and more data-driven rather than subjective.

Carina Escudero

Escudero Physical Therapy

If you truly believe in the physical therapy industry and you want to see it moving into the future, you would go with a company like Prompt

Darryl Elliott

Elliott Physical Therapy

Prompt is a great opportunity for you to really learn how to run your practice better and help your clinicians to do their job a little bit better and to leave each day a little bit happier.

Dr. Sterling Carter

Sterling PT & Wellness

Not only are we getting more people in the door,” Bryan said, “We’re actually retaining patients longer.

Bryan Lang

Whole Body Health

Having data that we can trust and take action on quickly is something that’s really moving the needle for us

Ben Carlson

Carlson Procare