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Responsive support, unlimited training, and a customer success team of certified billers and licensed clinicians provide the peace of mind to ensure your practice is running smoothly
Rest easy knowing your team will be empowered to adopt their new system
Points of contact for across client success, billing, and ERA/EDI at your service
Connect Prompt to an integrated clearinghouse including EDI and ERA enrollments
Secure reports and data imports from your current EMR to Prompt
Recommendations for trusted billing, credentialing, and compliance partners
Our friendly and responsive support team will go above and beyond to answer any questions and resolve issues quickly
A support team comprised of licensed clinicians and certified billers
Teams across East and West coasts ensure timely responses to your pressing issues
Get easy access to our support teams easily through the app or email
The transition was overall fantastic and the training videos in Prompt University were extremely great. It was also helpful to have someone there to hold your hand and help you through the journey.
Continually improve workflows with unlimited access to an extensive resource library
Guided tutorial videos that help you onboard and learn to use features (new releases monthly!)
Searchable articles and videos with answers to common (and uncommon!) questions
Get the latest best practices with advanced training, new release round-ups, and industry roundtables
We take supporting our customers seriously. Turns out users find that refreshing. Who knew?