A Totally Transformed Transition Process
Our goal from the start has been to create a process that owners and their staff can trust. We hold your hand through the entire Onboarding experience so you have as smooth a Go Live with Prompt as possible. There are three key areas – Data Transfer Technology, Training and Support, and Task Management
DATA TRANSFER TECHNOLOGY
Data Transfer Simplified
Reports based data transfer
Upload reports from your previous system. Our data team transfers all available information.
ERA / EDI Enrollments
We expertly guide you through the enrollments process with a detailed, step-by-step guide. We handle as many enrollments as possible on your behalf!
Unlimited Training & Support
We pride ourselves on offering world-class support. We offer in app email communication with licensed rehab therapists and billers. A dedicated Client Success Manager (CSM) will also lead you through your entire onboarding process.
Training and Support
The best support in the industry. By a lot.
Get to Know Prompt
Talk with our sales staff to get as many demos as you want so you are comfortable with the platform before making any big decisions
Unlimited Training & Support
Providing powerful software is not enough this day and age. Customer support has to be bananas good.
Prompt Smart Help
In-app access to a vast knowledge base of relevant and highly effective help articles
Built-in Support
Articles not solving your problem? Connect with our success team via our built-in support channel to get quality answers quickly
Task Management
We make sure there's no confusion
Prompt was born out of a desire to help clinics become drastically more efficient. Getting everyone within a clinic on the same page was a huge part of that and the same holds true during the transition process. We use a very simple task management portal that acts as a checklist for the go-live process. This ensures that nothing slips through the cracks and helps to avoid any confusion on either end.
”I recently switched to Prompt from another PT EMR company and couldn’t be more thrilled with Prompt’s product and service. They made the switch remarkably quick and easy.
Jessica M.Owner, DPT
