A Totally Transformed Transition Process
Our goal from the start has been to create a process in which owners and their staff can be as close to hands-off as possible. In order to do so, we focused on three key areas – Data Transfer Technology, Training and Support, and Task Management
DATA TRANSFER TECHNOLOGY
We handle ALL of the heavy lifting
All Data Transferred on your Behalf
All of your data will be exactly where it needs to be when you start on Prompt.
ERA / EDI Enrollments
We handle all ERA/EDI enrollments on your behalf. We know it's a pain, so we made it our problem - not yours.
Unlimited Training & Support
We pride ourselves on offering world-class support. We're just a call or text away 24/7.
Training and Support
The best support in the industry. By a lot.
Get to Know Prompt
Spend as much time as you'd like with us to get comfortable with the platform before making any big decisions
Unlimited Training & Support
Providing powerful software is not enough in 2020. Customer support has to be bananas good.
Prompt Smart Help
Each page on Prompt has relevant and highly effective help articles.
Built-in Live Chat
Articles not solving your problem? 24/7 support is just a few seconds away on live chat.
Task Management
We make sure there's no confusion
Prompt was born out of a desire to help clinics become drastically more efficient. Getting everyone within a clinic on the same page was a huge part of that and the same holds true during the transition process. We use a very simple task management portal that acts as a checklist for the go live process. Owners can see what has been done as soon as we complete tasks, and are alerted when we need something from them. This ensures that nothing slips through the cracks and helps to avoid any confusion on either end.
”I recently switched to Prompt from another PT EMR company and couldn’t be more thrilled with Prompt’s product and service. They made the switch remarkably quick and easy.
Jessica M.Owner, DPT
