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Team Rehabilitation Chooses Prompt as its EMR and Practice Management Software Provider for all 125+ of their Outpatient Rehab Locations 


Team Rehabilitation has selected Prompt Therapy Solutions, a modern and highly automated enterprise software system built for outpatient therapy clinics, as its exclusive EMR and Practice Management software provider for all 125+ of their outpatient rehabilitation locations throughout Michigan, Illinois, Indiana, Wisconsin, and Georgia. Team Rehabilitation completed their rollout of Prompt in late August and has already begun realizing benefits in terms of streamlined operations, improved workflows across all departments, and accelerated growth initiatives, thereby improving the patient experience and level of care across all locations. 

After their extensive search, Team Rehabilitation selected Prompt in early February and began working with their renowned onboarding and implementation team to lead a successful transition to Prompt. The onboarding and implementation phase was completed in July with no disruption to cash flow or patient care. 

Having entered the market less than two years ago, Prompt’s modern, cloud-based, all-in-one solution handles all aspects of an outpatient rehabilitation practice including inbound patient management, documentation, billing, home exercise programs, and practice management. The system creates operational efficiencies for outpatient rehabilitation practices in all areas of their business through a focus on automation and repeatable processes. 

“Prompt was formed to address the operational inefficiencies that persisted in the outpatient rehabilitation space despite the numerous entrenched application vendors.  We assembled a team of outstanding design, engineering and support professionals to create a solution that generates a strong return on investment, increased efficiency, and improved patient outcomes,” said Ray Baliatico, CEO of Prompt. “As a strategic partner to Team Rehabilitation, we are excited to combine their unmatched clinical expertise with our modern enterprise solution to bring about the future of physical therapy.”

“Prompt’s flexibility and customer service were an integral reason for choosing their software. Prompt has been able to deliver a lot in order to improve Team Rehabilitation’s processes. In addition, It is clear that our data is very reliable and it is convenient that it is all in one place. We look forward to a long partnership between Team Rehabilitation and Prompt, one in which we help each other consistently grow and improve our processes and efficiency, thereby allowing our therapists to spend more quality time with their patients.” – Scott Delcomyn, PT, MS, OCS – CEO, Team Rehabilitation

Since making the transition to Prompt, Team Rehabilitation has already seen significant operational improvements, with the average time to complete notes decreasing by over 75% along with a decreased time to reimbursement. Prompt’s cutting edge Dashboard and Reporting Modules have allowed Team Rehabilitation to manage complicated processes such as Authorization Tracking, Plan of Care Compliance and Lost Patient Management with increased efficiency, driving profitability and improved patient outcomes. Team Rehabilitation and Prompt are excited to begin working on a robust suite of highly automated Patient Engagement and Marketing tools beginning in the third quarter and continuing through early next year as a next step in creating an even better patient experience, improved clinical outcomes and profitability. 


Team Rehabilitation is a network of therapist-owned outpatient physical therapy clinics in Michigan, Illinois, Indiana, Wisconsin and Georgia. Their mission is to provide the best outpatient physical therapy, occupational therapy and speech therapy and provide their patients with an enjoyable therapy journey while providing the highest levels of patient care and experiencing clear improvements in their health. 


Prompt Therapy Solutions began out of the desire to help practice owners become better business owners.  Coming from varying perspectives outside of the industry, our team recognized many operational inefficiencies that could be corrected by a system built utilizing technology available to us today. Prompt is a modern, and highly automated system built to help grow your business, and handle everything your rehab practice needs all under one login. Our goal is for your team to spend as little time as possible on our platform – leaving you more time with your patients, your business, and your family. Prompt is currently experiencing rapid growth and is hiring for many positions. Learn more about Prompt’s open positions here.

Prompt Staff

Prompt Therapy Solutions builds practice management software for physical therapy clinics ranging from single provider practices and startups, to large enterprise organizations.

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