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Expert insights and ideas to help you get ahead in outpatient therapy

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Prompt Featured ArticlesPT Marketing Articles
May 3, 2024

Social Media Tips for Physical Therapy Practices Trying to Grow Your Business

For rehab therapy specialists and practice owners, harnessing the power of social media can have a meaningful impact on clinic growth. According to a 2023 study, the average American spends…
Physical therapist resources after CHC cyber attackPrompt Featured ArticlesPT Industry News
April 9, 2024

What You Should Know about the CHC Cyber Attack and How Your PT Practice Can Move Forward

The recent cyber outage at Change Healthcare is one of “unprecedented magnitude,” as described by the HHS Office for Civil Rights, impacting thousands of healthcare providers in the United States.…
physical therapy burnoutPrompt Featured ArticlesPT Clinical Articles
March 26, 2024

The Leading Causes of PT Burnout and How to Prevent It

Burnout. You’ve heard about it, you know it, and you may have even felt it yourself at some point in your career. The word packs a punch and right now…
The real cost of legacy software in PTPrompt Featured ArticlesPT Business Articles
March 11, 2024

What Does Legacy Software Really Cost Your PT Practice?

For physical therapists and practice owners, sticking with an existing software can seem like the path of least resistance, both practically and financially—because “that’s just what we’ve always used.” But…

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The real cost of legacy software in PTPrompt Featured ArticlesPT Business Articles
March 11, 2024

What Does Legacy Software Really Cost Your PT Practice?

For physical therapists and practice owners, sticking with an existing software can seem like the path of least resistance, both practically and financially—because “that’s just what we’ve always used.” But…
Challenges facing PT clinics todayPT Business Articles
March 4, 2024

The Biggest Challenges Facing Today’s PT Practices, and How to Overcome Them

Improving the lives of patients doesn’t always come easy. For physical therapy teams and other outpatient rehab specialists, the struggles are many. In following this industry so closely and talking…
Choosing the right software for your PT practicePT Business Articles
February 14, 2024

Navigating Your Choice of Physical Therapy EMR and PM Tool: What You Need to Know

In the fast-paced realm of healthcare technology, selecting the right physical therapy Electronic Medical Records (EMR) and Practice Management (PM) system is more than a decision about software—it's about choosing…
PT Business Articles
February 7, 2024

Tips on Creating Effective PT Job Listings – Template Included

Another potential physical therapist job applicant – gone in 60 seconds! It’s actually closer to 49.7 seconds to be precise; that’s how long the average job seeker scans a job…
Prompt Featured ArticlesPT Marketing Articles
May 3, 2024

Social Media Tips for Physical Therapy Practices Trying to Grow Your Business

For rehab therapy specialists and practice owners, harnessing the power of social media can have a meaningful impact on clinic growth. According to a 2023 study, the average American spends…
Patient birthday emailsPT Marketing Articles
March 18, 2024

Why Birthday Emails in PT Are Great for Building Relationships and Marketing Your Practice

In the competitive landscape of outpatient rehab, building and maintaining strong patient relationships is essential for the success of any practice. Today's patients expect more than just clinical expertise –…
PT Marketing Articles
February 20, 2024

Patients Can Be Your Best Marketing Tool: Asking for Referrals and Helping Generate Word of Mouth

Your patients can be major influencers; even if they don’t have their own social media following. They may not be posting about their success with your clinic, but they will…
PT Marketing Articles
January 2, 2024

Creating an Apple Business Connect Listing for Your PT Practice

In today's digital age, online visibility is crucial for businesses of all types. Your physical therapy clinic is no exception. To reach a broader audience and stay ahead of the…
PT Billing Articles
December 20, 2023

A Meaningful Compliance Program at Your Practice: Focus on You!

When asked if your practice has a compliance program, the easy and honest answer is likely, “Yes, of course.” Yes, you probably adhere to most standards, applicable laws, and guidelines.…
PT staff going over patient billingPT Billing Articles
September 13, 2023

Should You Bring Your PT Billing In-House?

The visit billing process plays a crucial role in your outpatient rehab business. The kindness of your staff and the expertise of your therapists could not sustain your clinic alone…
AI for CPT code selection in physical therapyPT Billing Articles
August 15, 2023

An Application of AI in Physical Therapy: Optimizing CPT Code Selection

Physical therapy is a dynamic field that often requires a delicate balance of clinical acumen and administrative efficiency. One critical aspect of this balance is the correct usage of Current…
Improving patient invoicing at a PT clinicPT Billing Articles
December 4, 2019

How Improving Your Ability to Invoice Patients Helps to Drive Down A/R

Chances are, if you are still in business, then you understand the importance of keeping your accounts receivable balance in check. Physical therapy is fun and all but you do…
Physical therapist working with primary care doctorPT Clinical Articles
April 8, 2024

The Physical Therapist’s Evolving Role in Primary Care Practices

One of the core transformations in healthcare in recent years has been a shift towards value-based care models, and a focus on preventive measures to reduce overall healthcare costs. As…
physical therapy burnoutPrompt Featured ArticlesPT Clinical Articles
March 26, 2024

The Leading Causes of PT Burnout and How to Prevent It

Burnout. You’ve heard about it, you know it, and you may have even felt it yourself at some point in your career. The word packs a punch and right now…
PT clinic planning their patient schedulesPT Clinical Articles
January 9, 2024

How Visit Durations Impact Your Available Slots and Total Billable Units

Introduction It might seem like a minor detail, but visit durations play a significant role in running an outpatient treatment clinic. The methodology that you use to schedule visits within…
PT filling their schedule with existing patientsPT Clinical Articles
September 29, 2023

Why Booking Out Your Existing Patients Is Crucial to PT Practice Growth

Scaling a physical therapy practice is no easy task. Marketing to and meeting new patients is an essential piece of the puzzle for sustained growth. But in many cases, the…
Prompt EMR Articles and Company News
January 18, 2024

Prompt’s 2023 Year in Review

Cheers and Happy New Year to our friends in the PT community and beyond! It’s no secret: Outpatient therapy faces declining reimbursement, rising costs, and staffing challenges. Despite those, in…
PT switching to PromptPrompt EMR Articles and Company News
September 19, 2023

The 5 Most Meaningful Benefits of Switching to Prompt

Switching physical therapy software isn’t a decision practice leadership takes lightly. Not only do you have to figure out which option is going to meet your clinic’s needs, you’ll have…
AI technology in physical therapyPrompt EMR Articles and Company News
September 7, 2023

AI in Physical Therapy | Prompt’s Application

As a physical therapy practice owner, manager, clinician, or staff member, it’s unlikely that when you began your professional journey you were thinking about how “artificial intelligence” might help you…
Prompt Version 7.0 releasePrompt EMR Articles and Company News
August 30, 2023

Say Hello to Prompt 7.0, and More Time Savings at Your Clinic

Give a friendly welcome to Prompt 7.0! With help from the amazing input of Prompt’s customers, we’re thrilled to introduce a smorgasbord of feature updates to our platform, each designed…

Industry News

Physical therapist resources after CHC cyber attackPrompt Featured ArticlesPT Industry News
April 9, 2024

What You Should Know about the CHC Cyber Attack and How Your PT Practice Can Move Forward

The recent cyber outage at Change Healthcare is one of “unprecedented magnitude,” as described by the HHS Office for Civil Rights, impacting thousands of healthcare providers in the United States.…
Outpatient rehab treatment documentationPT Industry News
July 7, 2023

Understanding United Healthcare’s Recent Policy Changes

United Healthcare recently implemented several updates to its policies regarding habilitation and rehabilitation therapy coverage, which went live on June 1. These changes aim to clarify coverage criteria, streamline documentation…
Telehealth physical therapy visitsPT Industry News
May 1, 2020

🎈🎉 Medicare just Approved Telehealth for Physical Therapists

CMS Opens Medicare Telehealth Waivers to Include Physical Therapists Yesterday, CMS announced that it will allow physical, occupational, and speech therapy practitioners to provide Medicare-covered telehealth services as long as…
Medicare coverage for telehealthPT Industry News
March 18, 2020

CMS Provides Updates on Telehealth/E-Visits

Yesterday, the Centers for Medicare & Medicaid Services (CMS) broadened access to Medicare telehealth services to enable beneficiaries to receive a wider range of services from their doctors without having…
Prompt Solutions

Learn more about how Prompt
can solve problems for...

Workflows

Scheduling

Book out your patient's Plan of Care or put the power in their hands with online scheduling. See More

Documentation

Documentation that won’t have you missing dinner. Compliance and billing rules that ensure it’s done correctly and on time, every time. See More

Patient Engagement & Optimization

With Digital Intakes, a revolutionary Automated Waitlist, Plan of Care Compliance tools, and more - Prompt empowers you to create a flawless patient experience. See More

Billing

Proper billing is a team sport - streamline and automate processes to increase reimbursement per visit, decrease time to cash, and eliminate costly denials. See More

Reporting

Real-time data you can trust that drives you and your team to take action See More

Jobs

Front Desk

Prompt empowers your front desk to drive revenue for the practice and wow your patients. They'll be doing so on their very first day 😎. See More

Therapist | PT, OT, SLP

Finish all of your notes before you leave the office with extreme detail and reusable templates for different injuries. See More

Biller

Prompt’s all-in-one solution enables billers to have increased control over the front office and clinical coding, leading to faster payment and fewer denials. See More

Owner

Increase your staff’s efficiency and satisfaction, create happier patients and increase your clinic’s profit margin with revolutionary software. See More

Business Types

Startup Clinic

Prompt drives growth for Startups while keeping overhead low by leveraging automation, allowing you to focus on your business and patients. See More

Single Locations

Practices with a single location benefit dramatically from the automation and management tools that Prompt offers. See More

Multi Clinic

Practices with multiple locations can manage permissions, visibility into report data, and custom payer rules that become more prevalent when seeing a larger volume of patients. See More

Enterprise

At scale, the effects that Prompt’s automation and engagement have on your profitability and patient and staff satisfaction are exponential and breathtaking. You have to consider the cost of not using Prompt at this size. See More
Tools that keep your patients engaged and your staff productive

A CRM that drives revenue
and engages when it matters.

Grow

Waitlist Opportunities

Automatically send invites when a visit cancels and send mass invites to visit openings weeks in advance. See More

Plan of Care Compliance Automation

Maximize your schedule's capacity and help your patients improve faster with zero additional labor hours. See More

Engage

Online Scheduling

67% of patients prefer to book online and 40% of requests are after hours. Provide your patients with the tools they want when they want. See More

Online Surveys & Reviews

Gather patient feedback through Automated Patient Satisfaction Surveys (NPS) and Google My Business Reviews. See More

Digital Intakes

Throw out the paper. Send custom docs, capture intakes, and follow-up measurements at key points in the patient's journey. See More

Optimize

Unsigned Documents

Stay on top of what needs to be done and never miss another Plan of Care Signature with Automated Faxing and our Unsigned Documents Tool See More

Eligibility & Authorization

Increase your clinics' reimbursement rate by keeping every Auth up to date and making sure your patients are eligible. Prompt’s eligibility engine's algorithm is meticulous about alerting you when you need to reach out so you don't have to lose sleep. See More
Book a demo

Let's get started!

If you’re in a rush and want to get the ball rolling, let us know how to contact you and a little information about your practice. We can reach out to setup a time to talk about how Prompt can work for you.

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